The ICT Group, an operator of call centers for large companies, said yesterday that it planned to lay off workers and expected a fourth-quarter loss of 46 cents to 59 cents a share. The company did not say how many jobs it would cut. It will close some call centers in the United States and Europe, moving operations to places with lower labor costs like the Philippines, ICT said. In October, the company forecast net income of 27 cents to 29 cents a share for the quarter. Demand for capacity, which ICT expanded after sales picked up at the beginning of the quarter, slowed in the second half of November, the company said. Stock in ICT, which is based in Newtown, Pa., fell $3.69, to $10.15 a share.
published: DECEMBER 17,2002
author: New York Times
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